WeaveGrid General FAQs
- I’m unable to log in with multifactor authentication, what do I do?
- How can I disable Multifactor Authentication on my account?
- How can I keep my WeaveGrid account secure?
- How do I use the WeaveGrid app?
- Does WeaveGrid have an app?
- I’m having trouble with the WeaveGrid app, what do I do?
EV Time-of-Use (EV TOU) FAQ
- How do I qualify for the EV Time-of-Use monthly reward? When will I receive it?
- What vehicles and home charging stations are eligible for Delmarva’s EV Time-of-Use (EV TOU) program?
- What is the Difference Between Smart Charge Management (SCM) and EV TOU Program?
- What is the Delmarva EV Time-of-Use (EV-TOU) Program?
- What are the steps to get enrolled in the EV Time of Use Program and how long does it take?
- Can I enroll in the EV Time-of-Use (EV TOU) through my home charger and my vehicle?
Smart Charge Management FAQs
- I tried to override or cancel my Automatic Smart Charging schedule and ‘Charge Now’, but my car isn't charging. What should I do?
- What are Charge Preferences and how do they work?
- Can I charge multiple vehicles with one home charging station?
- How does Automatic Smart Charging work with my home charging station?
- Is there a deadline for enrolling? When does the program end?
- Which vehicles and home charging stations are eligible for the Smart Charge Management program?