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  1. WeaveGrid Help Center for Delmarva
  2. Frequently Asked Questions

Frequently Asked Questions

WeaveGrid General FAQs

  • I’m having trouble with the WeaveGrid app, what do I do?
  • How do I use the WeaveGrid app?
  • Does WeaveGrid have an app?
  • Multiple Phone Numbers on a WeaveGrid Account
  • How do I make sure my vehicle is connected?
  • Trouble Connecting Your ChargePoint Home Charger? Try This.
See all 16 articles

EV Time-of-Use (EV TOU) FAQ

  • How do I qualify for the EV Time-of-Use monthly reward? When will I receive it?
  • What vehicles and home charging stations are eligible for Delmarva’s EV Time-of-Use (EV TOU) program?
  • What is the Difference Between Smart Charge Management (SCM) and EV TOU Program?
  • What is the Delmarva EV Time-of-Use (EV-TOU) Program?
  • What are the steps to get enrolled in the EV Time of Use Program and how long does it take?
  • Can I enroll in the EV Time-of-Use (EV TOU) through my home charger and my vehicle?

Smart Charge Management FAQs

  • What are Charge Preferences and how do they work?
  • Can I charge multiple vehicles with one home charging station?
  • How does Automatic Smart Charging work with my home charging station?
  • Is there a deadline for enrolling? When does the program end?
  • Which vehicles and home charging stations are eligible for the Smart Charge Management program?
  • Smart Charge Management Quickstart Guide
See all 21 articles
WeaveGrid Help Center for Delmarva