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  1. WeaveGrid Help Center for Delmarva Power
  2. Frequently Asked Questions

Frequently Asked Questions

WeaveGrid General FAQs

  • How does the WeaveGrid paid referral bonus opportunity work?
  • What is Peak Avoidance?
  • I’m unable to log in with multifactor authentication, what do I do?
  • How can I disable Multifactor Authentication on my account?
  • How can I keep my WeaveGrid account secure?
  • How do I use the WeaveGrid app?
See all 21 articles

EV Time-of-Use (EV TOU) FAQ

  • How do I qualify for the EV Time-of-Use monthly reward? When will I receive it?
  • What vehicles and home charging stations are eligible for Delmarva Power’s EV Time-of-Use (EV TOU) program?
  • What is the Difference Between Smart Charge Management (SCM) and EV TOU Program?
  • What is the Delmarva Power EV Time-of-Use (EV-TOU) Program?
  • What are the steps to get enrolled in the EV Time of Use Program and how long does it take?
  • Can I enroll in the EV Time-of-Use (EV TOU) through my home charger and my vehicle?

Smart Charge Management FAQs

  • I tried to override or cancel my Automatic Smart Charging schedule and ‘Charge Now’, but my car isn't charging. What should I do?
  • Can I enroll in the Smart Charge Management Program with my home charging station and my vehicle?
  • What are Charge Preferences and how do they work?
  • Can I charge multiple vehicles with one home charging station?
  • How does Automatic Smart Charging work with my home charging station?
  • Is there a deadline for enrolling? When does the program end?
See all 23 articles
WeaveGrid Help Center for Delmarva Power