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  1. WeaveGrid Help Center for Delmarva
  2. Smart Charge Management FAQs

Smart Charge Management FAQs

  • Is there a deadline for enrolling? When does the program end?
  • Which vehicles are eligible for the Smart Charge Management program?
  • Smart Charge Management Quickstart Guide
  • When will Automatic Smart Charging begin?
  • How does Automatic Smart Charging work?
  • What if I already have an existing schedule set?
  • How can I optimize my Smart Score with a low voltage (Level 1) charger?
  • How do I qualify for the incentive? When can I expect to receive my incentive?
  • Can I enroll in Automatic Smart Charging if I live in an apartment building?
  • Do I need to have specific charging equipment to participate?
  • What do ‘Smart’ times mean and how is my ‘Smart’ times percentage calculated?
  • Why does my charge sometimes start and stop several times?
  • Does WeaveGrid preserve my preconditioning settings?
  • Can I cancel an Automatic Smart Charging Schedule if needed?
  • How does WeaveGrid Automatic Smart Charging interact with any charge settings on my home charging station (e.g. ChargePoint Home, Wallbox)?
  • What is an opt-out and how can I avoid them?
  • How does WeaveGrid Automatic Smart Charging interact with my Tesla’s charging schedule settings?
  • Why is my car charging immediately rather than during Off-Peak hours?
  • What is Peak Avoidance?
  • What is Low Battery Protection?
  • How do I unenroll?
WeaveGrid Help Center for Delmarva